English for Production & Operations
25 x 90-Munute Module
The material used in this course is NOT meant to teach skills of the production and operations manager, but to learn the vocabulary used when dealing with these matters in English.
After this course the participant has the opportunity to take the "TOEIC" — Test of English for International Communication.
The course embraces the following – and more as required:
|
A quick review of the main forms |
|
The operations function Corporate considerations & product/service division Planning operations Organizing operations Quality management HR management |
|
Principles of effective presentations |
|
Principles of effective meetings and negotiations Useful phrases for chairing meetings Phases of a meeting and negotiation Negotiation styles – Harvard University style Role plays – mini-meetings and negotiations |
|
Polite questions and requests, diplomatic language, persuasion techniques |
|
Insight into intercultural differences in thinking patterns around
the world Concepts of contracts and time around the world Doing business in different cultures |
|
Authentic case studies in doing business globally |